Shipping Policy
Thank you for shopping with MsherHair. Our mission is to deliver your custom and luxury hair products with care, precision, and speed. Please review the shipping information below to ensure a smooth and reliable delivery.
Order Confirmation & Processing
After placing an order, an email confirmation will be sent to your provided email address. Please keep this email as proof of purchase.
Processing Time: Orders are typically prepared and shipped within 10 business days after payment verification.
Custom and bespoke wig units may require additional processing time due to their personalized nature.
In the rare event of a delay, we will contact you directly.
Domestic Shipping (United States)
| Shipping Option | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Standard Shipping – Orders under $300 | 3–7 business days | $20.00 USD |
| Standard Shipping – Orders $300+ | 3–7 business days | Free Shipping |
Canada – Custom & Luxury Wig Units
| Shipping Option | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Standard Shipping – Orders under $400 | 7–14 business days | $35.00 USD |
| Standard Shipping – Orders $400+ | 7–14 business days | Free Shipping or discounted shipping rate (contact us for a quote) |
Important Notes:
Duties, customs fees, or VAT are not included in the shipping cost and are the responsibility of the recipient.
Shipping times are estimates and may vary due to customs processing, carrier delays, or weather conditions.
International – Custom & Luxury Wig Units
| Shipping Option | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Standard Shipping – Orders under $500 | 10–21 business days | $50.00 USD |
| Standard Shipping – Orders $500+ | 10–21 business days | Discounted shipping rate (contact us for a quote) |
Important Notes:
Duties, import taxes, and customs fees are not included and are the responsibility of the recipient.
Shipping times are estimates and may vary due to customs inspections, carrier delays, or weather conditions.
Additional Information
Orders are not processed or shipped on weekends or holidays.
Products may be delivered in multiple shipments if necessary.
We are not responsible for incorrect or incomplete shipping addresses provided at checkout.
While we strive for timely delivery, shipping may be delayed due to carrier conditions, customs inspections, or other unforeseen circumstances.
Custom and bespoke units may require additional handling and processing time.
How to Ensure a Smooth Delivery
Double-check your shipping address before completing checkout.
Be aware of customs or import fees in your country.
Contact us at info@msherhair.com if you have any questions about your order or shipping options.